M&T Bank and Life-Skills App Magnusmode Collaborate to Support Customers with Autism, Cognitive and Intellectual Disabilities
Digitalized Guidance Through Storytelling
Using digitalized "Card Decks," the MagnusCards™ app guides users through tasks and activities that might otherwise feel challenging or overwhelming. As Magusmode's first
In addition to banking and money management, the app provides accessibility support for public transportation, healthcare, shopping, school and other places and activities people need to access as part of their daily lives. The app's users include people with autism, down syndrome, acquired brain injury, dementia, ADHD and other cognitive disabilities.
"Confusing or complex services can create barriers for people with autism and other cognitive disabilities. Our assistive technology helps companies eliminate those barriers and welcome, support and enable people on the autism or disability spectrums," said Magnusmode Founder and President
Employee Advocacy Led the Way
M&T's Disability Advocacy Network (DAN), an employee-led group that advocates for the needs of people with disabilities, identified MagnusCards as a potential opportunity for the bank, and guided its implementation and launch, working alongside M&T's technology team and colleagues throughout the bank.
"Our MagnusCards will help people count money, use their debit card to purchase things, withdraw cash from an ATM or teller and deposit cash and checks into an ATM," said
Disabled Family Members Helped Develop the Product
WNY DAN member
"The Disability Advocacy Network wanted real people involved. We didn't want actors, but people who would directly benefit from our collaboration with Magnusmode," Tisdale said. "My brother is never one to be the center of attention, but when he heard it would help people, he was all over it. It was inspiring to see Diarllo contribute to something so important. I want my brother to have the opportunity to live independently, to be able to access the services he needs and to feel like he belongs. The MagnusCards app will be so empowering for him and all people with cognitive disabilities."
A New Wave of Digital Banking Tools
M&T's MagnusCards launch comes amid the bank's ongoing push to provide new and innovative digital tools and resources to help customers manage their money. A few highlights include:
- Money Smart's Cash Flow - M&T has expanded M&T Money Smart, the budgeting and money management tool available through its online and mobile banking platforms, with new features that help customers plan for the future. Cash Flow is a tool that allows users to visualize how money moves into and out of their accounts each month. It uses advanced analytics informed by past transactions to provide users with a simple display of their daily spending power.
- Money Smart's
Net Worthand The Goals - Money Smart was also updated with a Net Worthtool to help users track financial worth in real time. It combines checking and savings accounts, retirement accounts, property, investments, bonds, debt and more to show a visualization of net worth and how it changes over time. The Goals tool in Money Smart helps users achieve savings, debt payoff and retirement goals. It creates timelines and visualizations that are automatically updated as users put money toward a savings goal or pay down debt. Financial Education Center- M&T created an online Financial Education Centerto help its customers and communities access educational resources that deepen their financial literacy. Its self-directed learning materials are organized into life-stage educational bundles – such as Banking for Families, Becoming a Homeowner, Banking for Entrepreneurs and others – to help people find the insights and information they need for their moment in life. The Financial Education Centercan be visited at mtb.com/financialeducation.
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